Reference

How uk9i Handles Your Personal Information

This Privacy Policy covers what data uk9i collects when you open an account, make deposits via bKash, Nagad or Rocket, and use the platform — and exactly how that data is stored, used and protected.

Account data kept securebKash, Nagad, Rocket payment data handled carefullyNo data sold to third partiesYou can request your data at any timeApplies to all Bangladesh-region accounts

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PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review, correct or remove your personal data, or if you have questions about how uk9i processes your information, our support team is reachable through the channels below. Response times may vary, but we aim to acknowledge data-related requests promptly and resolve them as quickly as your query allows.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply a layered approach to keeping your account data safe — from how payment details are logged when you deposit via Rocket or Nagad, to how long we retain your session history. Every section below reflects an actual practice in place on the platform, not a general statement.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your language and lobby settings. No third-party advertising cookies are placed without your consent.

Data Retention

Account data is retained for as long as your account remains active. If you close your account, we retain transaction records only as long as required by applicable law and eligible regional obligations.

Payment Data Security

When you deposit via bKash, Nagad or Rocket, only the transaction reference and wallet type are stored on our side. Full wallet credentials are never held by uk9i at any stage.

Requesting Changes

You can request a correction or deletion of your personal data by contacting support through live chat or email. We will confirm receipt and update your account within a reasonable period.

What Information We Collect and Why

uk9i Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with uk9i, we collect the details you provide during registration — your name, contact number, and email address. When you add a payment method, we record the wallet type you use, whether that is bKash, Nagad or Rocket, along with transaction

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references needed to verify deposits and process withdrawals. We do not store your full mobile banking PIN or wallet password at any point. Your device details — browser type, IP address, and session data — are also logged automatically each time you access the platform. This
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helps us detect unusual login attempts and keep your account secure. We also collect your activity data: which sections of the lobby you open, how long sessions last, and any support messages you send us. This data helps us improve how the platform works and respond
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to your queries accurately. We do not share your personal information with third parties for marketing purposes. Certain regulatory disclosures may be required depending on applicable law and the eligible regions from which you access the platform. Continued use of uk9i constitutes your acknowledgement of this
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policy.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Privacy Policy Questions Answered

These are the questions we hear most often about data, account privacy and how uk9i handles your information. If your question is not listed here, reach out through live chat or the Help Centre inside your account.

We collect your name, mobile number, email address and the payment method you register — such as bKash, Nagad or Rocket. Device and session data is also logged automatically on each login.

We do not sell or share your personal data with third-party marketers. Disclosures may occur only where required by applicable law and in eligible regions where we operate.

Open a live chat session inside your account or send a request by email. Include your registered mobile number so we can identify and review your data records without delay.

Transaction and identity records are kept only as long as local legal and regional obligations require. Once that period ends, your data is deleted from our active systems.

Only the wallet type and transaction reference number are stored. Your mobile banking PIN, wallet password and full account credentials are never held or visible on our side.

Yes. Contact support via live chat or email with a deletion request. We will process it subject to any retention obligations under applicable law and the eligible regions that apply to your account.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoBaccarat Supreme Appuk9i App

How uk9i Handles Your Personal Information

How to Reach Us About Your Data

Data Handling, Cookies and Account Security

Cookie Use

Data Retention

Payment Data Security

Requesting Changes

Privacy Policy Questions Answered

01 What personal data does uk9i collect when I register?

02 Does uk9i share my data with other companies?

03 How can I access or correct the data uk9i holds about me?

04 How long does uk9i keep my account information after I close my account?

05 Are my bKash or Nagad wallet details stored on uk9i servers?

06 Can I ask uk9i to delete all my personal data?

Privacy Policy

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